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Have a Concern About Your Child's Experience?

Before contacting us directly, please use our structured Communication Protocol. It ensures every concern is heard, documented, and resolved fairly through a clear 3-step process.

• Step 1: Your athlete speaks directly with their coach about the concern.
• Step 2: If unresolved, you can request a formal meeting with the coach.
• Step 3: If still unresolved, file a formal complaint for club investigation.